ASSET MANAGEMENT SERVICES
TPH offers an unprecedented depth of industry knowledge, hands-on management experience and a proven track record in every aspect of hospitality and gaming management. Considered our primary core competency, TPH has the unique ability to view the management of an enterprise from a multitude of perspectives and in total alignment with our client’s objectives providing for accountability and operational continuity.
As an advocate to our clients, TPH offers fully integrated management services, including, but not limited to, key management placement, workforce stabilization, establishing a “cultural identity,”loyalty program management, gaming regulation & compliance and travel network expansion. Our seamless approach and extensive service offering provides our clients the greatest opportunity for value realization.
TPH, led by a seasoned group of operators, professionals and entrepreneurs, is a third party management alternative to a traditional hotel franchise affiliation. TPH operates under a proprietary strategic program that provides owners and stakeholders an opportunity to stabilize and significantly enhance the economic returns and value of their hospitality assets. The TPH operating model provides flexibility and an aggressive growth strategy through global brand affiliations, preemptive marketing, incremental revenue building, leveraged travel networks and customized delivery systems. The traditional hotel franchise model provides brand affiliation, a centralized reservation system and brand-centric marketing programs.
TPH differentiates itself from hotel franchisors and other third-party management companies by creating intrinsic value for property owners and stakeholders. Our non-traditional approach and operating model expands the addressable markets and positions a hotel property as a top market performer.
TPH has extensive knowledge of large scale casino operations having been intimately involved and responsible for bringing some of the most notable casino resort destinations to market and operating them at the highest level of profitability amongst their competitors. We provide leading services in market identification, design/development, programming, pre-opening, branding/marketing, public relations and the daily operational aspects of a casino resort destination. Our multi-jurisdictional and regional gaming experience includes Nevada, New Jersey, Mississippi, Florida, Tennessee, Indiana, Illinois and Connecticut.
TPH is uniquely positioned to leverage and expand domestic and international distribution systems. Our proprietary programs and technology provide hotel owners with access to inventory suppliers and priority placement through our Global Marketing Alliance. The innovative programs create a cost-effective distribution channel, broaden market segmentation and maximize occupancy and rates.
Our unique approach to distribution systems is led by Barry Shier, TPH Managing Principal and co-founder of Mirage Resorts Vacations, LLC, a dynamic travel organization which supported a portfolio of over 16,000 hotel rooms. Through the formation of this travel network and the direct involvement in the co-affiliation with major airlines, TPH is able to maintain strong industry relationships with governmental and regulatory agencies, visitor and convention bureaus and hospitality leaders throughout the world. Barry is also credited with the architecture and development of an integrated international travel consortium which serves as the travel model currently being used by MGM Resorts International.
Our Database Operations service offering goes beyond the traditional management regimen of on-going maintenance, cleansing and verification by establishing proprietary customer qualifiers, propensity modeling and differentiators, including but not limited to, ethnicity, generational composition, geographic location, professional affiliation and age. Promotional programming, for both hospitality and gaming, is designed to expand and enhance the quality of the database, revenue contribution, customer retention and frequency of participation.
We have intimate knowledge of key markets and expertise in launching globally recognized brands in various industries. Cultural diversity and geographic targeting has been a core focus in developing and implementing niche marketing programs for our clients. TPH’s extensive involvement in brand creation and management has expanded into the sports and entertainment arena, including PGA Tour Events, Elvis Presley and American Idol.
As a preferred advisor and operator, we maintain and cultivate strong strategic affiliations with iconic brands, intellectual property and a network of industry leaders, government/regulatory agencies, unions and key members of the financial and legal community. These affiliations span beyond resort and gaming destinations to the sports and entertainment industries, allowing us to selectively leverage these relationships to the benefit of our clients.
TPH has access to a wide-range of intellectual capital and key individuals within the industry. To ensure a successful organizational management transition, we thoroughly assess property and market characteristics and match them to our portfolio of candidates. Organizational culture and market nuances are equally evaluated in order to define the needs and procedural requirements of the operation. We also provide comprehensive services in training/development, labor relations, pre-opening and post-acquisition labor stabilization and performance benchmarking.
The Partner House provides comprehensive management and advisory services required to assist financial institutions to properly evaluate and manage their distressed collateral or assets. With experience in a diverse range of asset classes and industries, TPH is qualified in all aspects of portfolio or asset evaluation and management. Based upon our client’s priorities and objectives, we provide solutions by drawing upon our extensive experience and proven track record. We offer a seamless “front and back” office service which is committed to asset recovery, preservation and the enhancement of enterprise value.